Messenger Integrations

Make your AI Local Guides available in Messenger

Let visitors ask questions, get practical answers and discover what fits through WhatsApp or another relevant messaging channel. The same AI Local Guide and knowledge remain managed in Joaia.

How it works

See the Messenger experience in action

The visitor opens the organisation's AI Local Guide in WhatsApp or another connected messenger and asks in their own words. The guide responds from the same approved knowledge and specialised AI Engine used across Joaia and can continue the conversation in the visitor's language.

How it works

See the Messenger experience in action

The visitor opens the organisation's AI Local Guide in WhatsApp or another connected messenger and asks in their own words. The guide responds from the same approved knowledge and specialised AI Engine used across Joaia and can continue the conversation in the visitor's language.

How it works

See the Messenger experience in action

The visitor opens the organisation's AI Local Guide in WhatsApp or another connected messenger and asks in their own words. The guide responds from the same approved knowledge and specialised AI Engine used across Joaia and can continue the conversation in the visitor's language.

Channels

Connect the channels that matter in your market

Joaia connects the selected channel to an AI Local Guide already managed in Guide Studio, so there is no second guide or knowledge base to maintain. Setup depends on the provider's business account and API. Messenger Integrations do not replace contact-centre or ticketing software. When human help is needed, the guide can direct visitors to the right contact.

Channels

Connect the channels that matter in your market

Joaia connects the selected channel to an AI Local Guide already managed in Guide Studio, so there is no second guide or knowledge base to maintain. Setup depends on the provider's business account and API. Messenger Integrations do not replace contact-centre or ticketing software. When human help is needed, the guide can direct visitors to the right contact.

Channels

Connect the channels that matter in your market

Joaia connects the selected channel to an AI Local Guide already managed in Guide Studio, so there is no second guide or knowledge base to maintain. Setup depends on the provider's business account and API. Messenger Integrations do not replace contact-centre or ticketing software. When human help is needed, the guide can direct visitors to the right contact.

Production

CHF 149 per channel per month.

Conventional audio-guide production often combines concept development, scriptwriting, translation, speakers, studio recording, post-production and application implementation. Every additional language and major update can reopen parts of that process. On-Site Guide turns the same work into a repeatable digital workflow. Existing source material becomes the foundation for the stories, narration and language versions. The organisation reviews the result, publishes it and keeps it current from the same system.

Production

CHF 149 per channel per month.

Conventional audio-guide production often combines concept development, scriptwriting, translation, speakers, studio recording, post-production and application implementation. Every additional language and major update can reopen parts of that process. On-Site Guide turns the same work into a repeatable digital workflow. Existing source material becomes the foundation for the stories, narration and language versions. The organisation reviews the result, publishes it and keeps it current from the same system.

Production

CHF 149 per channel per month.

Conventional audio-guide production often combines concept development, scriptwriting, translation, speakers, studio recording, post-production and application implementation. Every additional language and major update can reopen parts of that process. On-Site Guide turns the same work into a repeatable digital workflow. Existing source material becomes the foundation for the stories, narration and language versions. The organisation reviews the result, publishes it and keeps it current from the same system.

FAQ

Questions about Messenger Integrations

Direct answers about channels, setup, AI Local Guides and human support.

What is a Joaia Messenger Integration?

A Messenger Integration makes an organisation's Joaia AI Local Guides available inside a messaging channel visitors already use. The messenger provides the interface, while Joaia provides the AI Local Guide, approved knowledge and specialised AI Engine behind the conversation.

Does Joaia support WhatsApp?

Which other messaging channels can be connected?

Do we need a separate AI Local Guide for each messenger channel?

Can visitors use Messenger Integrations in different languages?

Does Joaia provide a human support inbox or ticketing system?

How much does a Messenger Integration cost?

Get started

Connect your AI Local Guides to Messenger.

Tell us which channel matters in your market. We will show you how it can connect to your existing Joaia setup.

Get started

Connect your AI Local Guides to Messenger.

Tell us which channel matters in your market. We will show you how it can connect to your existing Joaia setup.

Get started

Connect your AI Local Guides to Messenger.

Tell us which channel matters in your market. We will show you how it can connect to your existing Joaia setup.