Custom Solutions

Bring AI Local Guides into your own app or platform

Bring AI Local Guides into your own app or platform

Your existing agency or technology partner can build the experience through the Joaia API. Joaia provides and maintains the AI Local Guides, AI Engine, Guide Studio and technical support behind the integration.

Discuss an integration

Discuss an integration

See it in the Zürich City Guide

See it in the Zürich City Guide

Existing app integration

See AI Local Guides inside the Zürich City Guide

The City Guide keeps its own brand, navigation, map and wider product logic. Visitors can discover an AI Local Guide, ask questions and receive local explanations or recommendations without moving into a standard Joaia frontend. Zürich Tourismus owns the product and visitor relationship. Its implementation partner connects the app with Joaia. The guides, knowledge and relevant usage data remain connected to Guide Studio.

View the Zürich customer story →

Existing app integration

See AI Local Guides inside the Zürich City Guide

The City Guide keeps its own brand, navigation, map and wider product logic. Visitors can discover an AI Local Guide, ask questions and receive local explanations or recommendations without moving into a standard Joaia frontend. Zürich Tourismus owns the product and visitor relationship. Its implementation partner connects the app with Joaia. The guides, knowledge and relevant usage data remain connected to Guide Studio.

View the Zürich customer story →

Existing app integration

See AI Local Guides inside the Zürich City Guide

The City Guide keeps its own brand, navigation, map and wider product logic. Visitors can discover an AI Local Guide, ask questions and receive local explanations or recommendations without moving into a standard Joaia frontend. Zürich Tourismus owns the product and visitor relationship. Its implementation partner connects the app with Joaia. The guides, knowledge and relevant usage data remain connected to Guide Studio.

View the Zürich customer story →

Work with your agency

Your existing agency can build
the integration

Joaia supplies the specialised AI layer and supports the technical connection. Your agency or technology partner builds the custom frontend and integrates it into the product you already operate.

Your organisation

Owns the product direction, brand, visitor journey, knowledge and business requirements.

Your agency or technology partner

Designs and builds the frontend, connects the host systems and takes the agreed implementation and operating role.

Joaia

Provides secure access to the Joaia API, the AI Local Guides and AI Engine, Guide Studio, technical guidance and ongoing maintenance of the underlying AI capability.

Are you an agency exploring Joaia without a current customer project?

Explore working with Joaia

Are you an agency exploring Joaia without a current customer project?

Explore working with Joaia

Are you an agency exploring Joaia without a current customer project?

Explore working with Joaia

Where it fits

Use Joaia inside products that should remain yours

One Guide Studio for every guide and visitor solution.

A Custom Solution is useful when the organisation already owns the digital product, needs a genuinely different interface or wants Joaia to connect with a broader technology environment.

Existing destination or city app

Add AI Local Guides to an established app while keeping its navigation, map, accounts, saved places and wider product logic.

Existing destination or city app

Add AI Local Guides to an established app while keeping its navigation, map, accounts, saved places and wider product logic.

Custom visitor experience

Create a specific planner, website experience, kiosk, screen or other interface with the organisation's own design and interaction model.

Custom visitor experience

Create a specific planner, website experience, kiosk, screen or other interface with the organisation's own design and interaction model.

Connected digital ecosystem

Connect Joaia capabilities or outputs with a CMS, operational workflow, internal AI environment or another system the organisation already uses.

Connected digital ecosystem

Connect Joaia capabilities or outputs with a CMS, operational workflow, internal AI environment or another system the organisation already uses.

Joaia API

Use Joaia's capabilities without using a Joaia frontend

Depending on the agreed implementation, a custom product can access guide information, start or continue visitor interactions, pass relevant language and situational context, receive answers or recommendations and connect the result with native functions in the host product.

API access is provided securely for agreed customer and partner projects. Joaia works with the implementation partner to define the required interfaces, authentication, data flow and technical support.

Contextual interactions

Pass relevant context from the host product so the AI Local Guide can respond to the visitor's situation.

Recommendations and structured results

Use supported recommendation and response outputs inside the interface designed for the customer product.

Languages and campaigns

Use supported recommendation and response outputs inside the interface designed for the customer product.

Central operation

Keep guides, knowledge, configuration and relevant Analytics connected to Guide Studio.

Guide Studio

Keep the AI Local Guides manageable after launch

Teams can update knowledge, guide identity, configuration and recommendation inputs in Guide Studio without turning every content change into another frontend-development request. Where the integration includes the relevant data flow, usage and conversations from the custom product can appear in a dedicated Guide Studio Analytics view. The organisation can then understand the custom integration alongside its other Joaia deployments. This avoids creating another isolated AI system with its own knowledge base, model logic and maintenance burden.

Explore Guide Studio

Explore the AI Engine

Guide Studio

Keep the AI Local Guides manageable after launch

Teams can update knowledge, guide identity, configuration and recommendation inputs in Guide Studio without turning every content change into another frontend-development request. Where the integration includes the relevant data flow, usage and conversations from the custom product can appear in a dedicated Guide Studio Analytics view. The organisation can then understand the custom integration alongside its other Joaia deployments. This avoids creating another isolated AI system with its own knowledge base, model logic and maintenance burden.

Explore Guide Studio

Explore the AI Engine

Guide Studio

Keep the AI Local Guides manageable after launch

Teams can update knowledge, guide identity, configuration and recommendation inputs in Guide Studio without turning every content change into another frontend-development request. Where the integration includes the relevant data flow, usage and conversations from the custom product can appear in a dedicated Guide Studio Analytics view. The organisation can then understand the custom integration alongside its other Joaia deployments. This avoids creating another isolated AI system with its own knowledge base, model logic and maintenance burden.

Explore Guide Studio

Explore the AI Engine

Pricing

Scope the integration together with your agency

Custom Solutions require an Enterprise Guide Studio licence. Integration work, recurring API or SLA costs and usage depend on the product, interfaces and operating model.

Discuss an integration

See Guide Studio pricing

Pricing

Scope the integration together with your agency

Custom Solutions require an Enterprise Guide Studio licence. Integration work, recurring API or SLA costs and usage depend on the product, interfaces and operating model.

Discuss an integration

See Guide Studio pricing

Pricing

Scope the integration together with your agency

Custom Solutions require an Enterprise Guide Studio licence. Integration work, recurring API or SLA costs and usage depend on the product, interfaces and operating model.

Discuss an integration

See Guide Studio pricing

FAQ

Questions about building
with Joaia

Direct answers about existing apps, agencies, the Joaia API, Guide Studio and pricing.

What does Build with Joaia mean?

Build with Joaia is the website entry point for Joaia Custom Solutions. It covers applications, interfaces and system integrations that use Joaia capabilities underneath rather than one of Joaia's standard product interfaces.

Can we integrate AI Local Guides into an app we already operate?

Can our existing agency implement the integration?

Does Joaia build the custom app or frontend for us?

Is the Joaia API publicly open?

Does the custom experience have to look like Joaia?

How are AI Local Guides and knowledge managed after launch?

Can usage from a custom application appear in Joaia Analytics?

Can an agency contact Joaia without already having a customer project?

When should we use a standard Joaia Visitor Solution instead?

How much does a Custom Solution cost?

Build with Joaia

Bring Joaia into the product you already own.

Invite your agency or technology partner to the conversation. Together, we will define the experience, API scope, responsibilities and operating model.

Discuss an integration

For agencies & technology partners

Build with Joaia

Bring Joaia into the product you already own.

Invite your agency or technology partner to the conversation. Together, we will define the experience, API scope, responsibilities and operating model.

Discuss an integration

For agencies & technology partners

Build with Joaia

Bring Joaia into the product you already own.

Invite your agency or technology partner to the conversation. Together, we will define the experience, API scope, responsibilities and operating model.

Discuss an integration

For agencies & technology partners